Terms and Conditions
Acceptance of the Terms
By creating an account, accessing the platform, or using any services provided by King Billy Casino ("the Platform"), you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions (the "Agreement"). If you do not accept these terms, please leave this site immediately.
Eligibility Requirements
The Platform is only available to individuals who are at least 18 years old or the age of majority in their jurisdiction, whichever is higher. By accessing the Platform, you represent and warrant that you meet this eligibility requirement.
Minimum Age Requirements
As mentioned above, users must be at least 18 years old to access the Platform. Failure to comply with this rule may result in account suspension or closure.
Geographic Restrictions
Access to certain features or services on the Platform may be restricted due to local laws and regulations. By using our platform, you agree that any disputes will be governed by Curaçao law and subject to the jurisdiction of Curaçao courts. You acknowledge that we may restrict access to users from specific countries or jurisdictions.
Account Registration Rules
To register an account with King Billy Casino, you must provide accurate and complete information about yourself. We reserve the right to verify your identity and account data at any time. Users are required to use a unique username and password combination for accessing their accounts.
One-Account-Per-User Policies
King Billy Casino reserves the right to restrict or close multiple user accounts associated with the same name, email address, IP address, credit card number, etc., without notice.
Identity Verification and KYC
To maintain the integrity of our platform, we require all users to verify their identity. We may ask for identification documents (such as a passport, ID card, or driver's license) and proof of residence to validate your account information.
Account Accuracy Obligations
Users must ensure that their personal details are accurate and up-to-date. Inaccurate or incomplete registration data may result in the suspension of your account until such inaccuracies have been rectified.
Account Security Responsibilities
You agree to protect your login credentials (username, password) from unauthorized use by others. King Billy Casino is not responsible for any consequences arising from lost or forgotten passwords.
Login Credentials and Password Protection
Users are expected to take all necessary measures to ensure the confidentiality of their username and password combination. Under no circumstances can you share or transfer your account login credentials with anyone else, including other users of our platform.
Restricted Behaviour and Prohibited Activities
King Billy Casino may restrict access for behavior considered malicious, cheating, or otherwise prohibited by applicable laws, regulations or these Terms & Conditions.
Multi-Accounting and Fraud Prevention
We reserve the right to suspend or close any account suspected of violating this rule. Users are not allowed to have more than one active account on our platform at a time unless explicitly authorized in writing by King Billy Casino management.
Bonus and Promotion Rules
Wagering and Gameplay Conditions
All games offered by King Billy Casino are subject to standard wagering requirements. You can refer to each specific offer for individual conditions.
Bonus Abuse Prevention
King Billy Casino may adjust the terms of any promotion or restrict its availability if we detect patterns that could be interpreted as bonus abuse or gaming irregularities, such as exploiting bonuses in ways other than intended.
Deposits and Withdrawals (only where supported by source material)
To prevent money laundering, terrorist financing, or other malicious activities King Billy Casino has implemented various rules including:
All such details may be reviewed at any time.
Verification Before Withdrawals
You agree to verify your account and identity when requesting a cash-out or transfer of funds from our platform. We reserve the right, in our sole discretion, to suspend or deny requests that do not comply with this requirement.
Processing and Review Procedures
We strive to process withdrawals efficiently but retain the right to review any withdrawal request at our own expense. You agree that all transactions are subject to a pending period before being finalized by King Billy Casino management.
Responsible Gambling Expectations
King Billy Casino offers responsible gambling tools such as deposit limits, time-outs and self-exclusion (please see below for details). If you feel like your gaming activities have negatively affected yourself or others, please reach out to one of our customer support team members for assistance.
Self-Exclusion and Account Restrictions
We reserve the right to restrict access to certain features or services on the platform if we suspect that an individual is attempting to circumvent self-exclusion measures in place.
Game Fairness and RNG Systems
All games provided by King Billy Casino utilize certified Random Number Generators (RNGs) which ensure fairness, integrity, randomness and unpredictability of outcomes. We employ a 3rd party audit and compliance testing regime for our products to be fair and audited regularly.
Technical Interruptions or Voided Gameplay
In cases where technical issues occur resulting in gameplay anomalies King Billy Casino shall investigate each matter individually with the aim of fairly resolving any disputes arising therefrom, taking all relevant facts into account. These may include but are not limited to voiding affected outcomes resulting from errors on our platform and providing fair compensation when necessary.
Suspension or Closure of Accounts
We retain the right at all times without prior notice or penalty to suspend or close an individual's user profile (including deleting their account) if there is reasonable grounds to believe such steps will protect us, other users or ourselves as a company against malicious intent.
Intellectual Property and Platform Ownership
The content on our site including but not limited to logos, graphics, text material etc. belong to King Billy Casino N.V., a Curaçao-incorporated business entity exclusively licensed under license 1668JAZ issued by the Government of Curacao (Antillephone). These may only be used as permitted within these Terms and Conditions.
Limitation of Liability
Under no circumstances will we, our officers or employees accept responsibility for losses arising from errors made on our platform. You agree not to hold us responsible for any damage caused due to unauthorized use by a third party who has obtained access using your account login credentials.
Modification of Terms
King Billy Casino retains the right at all times without prior notice to change these Terms and Conditions as they see fit, making sure users remain informed via announcements visible on our platform website. Where reasonable changes are made, such modifications automatically become applicable upon publication online with no requirement for explicit user consent.
In case you have a complaint or question about any aspect of the Platform, please do not hesitate to contact one of our customer support team members for assistance.
Contact and Support Guidance
Applicable Licensing and Regulatory Oversight
Our games, products, services, content etc. are made available with strict adherence to Curacao gambling regulations; hence they comply with local law & order guidelines that you agree abide by.
